New patients need to have the following BEFORE giving us a call: Valid and Current Doctors Rec Valid and Current Drivers License Address of delivery must match DL OR if address doesn't match, proof of residence required (utility bills or other mail with patient name and the address). OUR POLICIES: We do not pick up restricted or blocked calls. We are STRICTLY DELIVERY. Text orders only for returning patients. We only deliver to patient's home address only for FTPs. We DO NOT deliver to public places or hotels, only residences. We have a no tolerance policy for rude and vulgar behavior. We take every precaution to ensure the safety of our drivers and volunteers. We have the right to refuse service to such patients. Last call is an 1/2 hour before closing for returning patients. FTPs need to call BEFORE 9pm to get verified. Drivers do not carry change. If change is needed, it will need to be clarified to operator during ordering. Please allow 30min-1.5 hour(s) for delivery. We can never predict the traffic, weather conditions, or other delays. Check back for any additional policies. Always subject to change.